1. Why We Process Information
We process information to operate and improve our website, platforms, and services. This may include responding to inquiries, managing registrations and accounts, delivering programs and services, providing customer support, processing transactions, maintaining security, and meeting applicable legal obligations.
2. Categories of Information
Depending on how you interact with DeepShui, information may include your name, email address, phone number, account details, business information, preferences, messages, form submissions, and other information you choose to provide. We may also collect technical information such as browser type, device information, IP address, pages visited, and website interaction data.
3. How Information Is Collected
Information may be collected directly when you complete a form, create an account, contact us, register for a program, or use our services. Certain technical information may be collected automatically through website technologies such as cookies and similar tools. We may also receive information from service providers that support our operations.
4. Legal Basis for Processing
Where applicable, we process personal information based on your consent, the need to perform a contract or take steps before entering into one, our legitimate business interests, or compliance with legal obligations. The applicable legal basis depends on the nature of the information and the purpose of processing.
5. Sharing and Service Providers
We may share limited information with service providers that help us operate our website, manage communications, provide analytics, process payments, support customers, and deliver our programs or platforms. These providers are expected to use information only for the services they provide and subject to appropriate safeguards. We do not sell personal information as described in our Privacy Policy.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in our Privacy Policy, provide requested services, maintain business records, resolve disputes, and meet legal requirements. When information is no longer required, we take reasonable steps to delete it or otherwise handle it appropriately.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. International Data Transfers
Information may be processed or stored in locations outside the country where you live, depending on the systems and service providers used to operate our services. Where required by applicable law, appropriate safeguards will be considered for international transfers.
9. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have rights to restrict or object to certain processing, request a copy of your information, or withdraw consent where processing is based on consent. You can also manage your communication preferences.
10. Children's Information
Our services are not intended to encourage children to submit personal information without appropriate authorization. If you believe a child has provided personal information through our website or services, please contact us so that we can review the matter and take appropriate steps.
11. Updates to This Page
We may update this Data Processing page when our practices, services, or legal requirements change. Any updated version will be published on this page with a revised date where appropriate.